Learn to Swim Program Design and Implementation Angelo Anestis Aquatic Centre

Project Deliverables:

Research, development and build of a new Council and locally bespoke Learn to Swim program, which included: Lesson plans, assessment criteria, order/purchase equipment, staff training, uniforms, marketing materials, pool layouts and operational budgets.

• Base level program that can be continually built upon as the enrolment base grows.
• 11 levels for child classes and 6+ for adolescents/adults
• Inclusions of water safety specifications to ensure the program is a GST free program.
• Core competencies and assessment criteria for each swim level.
• Assessment guidelines for each level.
• Easy to follow lesson plans for each swim level.
• Thoughtful naming conventions for each level related to the indigenous history of the local area e.g. ‘Catfish’ that are of significance to Bayside Council area.
• Initial staff training sessions – 10 hours of LTS program specific training.
• Phone scripts to assist customer service staff to navigate new and transitioning enrolments.
• Graphically designed marketing materials following Council’s specified branding guidelines to be used on website, socials, and in-centre promotions of the swim lesson program.